1.We provide 90 days warranty.
2.If some of the items you received aren't of perfect quality, we would resiponsibly arrange your refund or replacement. But the items must remain their orginal condition.
Q: How does 9IC guarantee that H1 is the original manufacturer or agent of SET?
We have a professional business development department to strictly test and verify the qualifications of SET original manufacturers and agents.All SET suppliers must pass the qualification review before they can publish their H1 devices;we pay more attention to the channels and quality of H1 products than any other customer.We strictly implement supplier audits, so you can purchase with confidence.
Q: Are the SET's H1 price and stock displayed on the platform accurate?
The SET's inventory fluctuates greatly and cannot be updated in time, it will be updated periodically within 24 hours.After submitting an order for H1, it is recommended to confirm the order with 9IC salesperson or online customer service before payment.
Q: What forms of payment can I use in 9IC?
TT Bank, Paypal, Credit Card, Western Union, and Escrow is all acceptable.
Q: How is the shipping arranged and track my package?
Customers can choose industry-leading freight companies, including DHL, FedEx, UPS, TNT, and Registered Mail.Once your order has been processed for shipment, our sales will send you an e-mail advising you of the shipping status and tracking number. Note: It may take up to 24 hours before carriers will display tracking information. In normal conditions, Express delivery needs 3-5 days, Registered Mail needs 25-60 days.
Q: What is the process for returns or replacement of H1?
All goods will implement Pre-Shipment Inspection (PSI), selected at random from all batches of your order to do a systematic inspection before arranging the shipment.If there is something wrong with the H1 we delivered, we will accept the replacement or return of the H1 only when all of the below conditions are fulfilled:
(1) Such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.
(2) We are informed of the defect described above within 90 days after the delivery of H1.
(3) The H1 is unused and only in the original unpacked packaging.
Two processes to return the products:
(1) Inform us within 90 days
(2) Obtain Requesting Return AuthorizationsMore details about return electronic components please see our Return & Change Policy.
Q: How to contact us and get support, such as H1 datasheet pdf, pin diagram?
Need any After-Sales service, please feel free contact us: service@9icnet.com
